The journal
EXPERT
INSIGHTS.
Plain-English writing on the decisions behind a website that works: getting found by search engines and AI assistants, scoping a first AI agent, UK GDPR, page speed, when custom software is worth it, and who actually owns your site.
Got questions?
FAQ
Scoped, priced and agreed before anything starts. Built properly from day one.
Send one email and we'll reply within a working day with whether we can help, roughly what it costs, and what we'd do first. No sales call required.
You do. Every build is documented and handed over: you get the keys and the manual. No hostage-taking.
It depends on scope. Every build starts with a written proposal that sets out a clear timeline before work begins, and if it changes, we tell you.
Every build includes a 30-day defect warranty: if we broke it, we fix it free. It's in our terms, in writing.
No. We handle the technical side end to end and explain everything in plain English. Documentation and handover come as standard.